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Facebook is an online phenomenon that you need to latch onto!
  • A huge opportunity for Business to Consumer (B2C) businesses to use Facebook as a marketing medium.
  • Why? Because that is where your customers are!
  • Almost half the country (and growing) are on Facebook.
  • About 65% of all NZ internet users are on Facebook! (and growing!)

Facebook = "word of mouth" on the internet!
  • If word-of-mouth advertising is important to your business then Facebook is a must for you.
  • Build a base of fans and then tap into their networks.
  • Create a channel to a group of raving fans and they will naturally  "spread the word".
  • Make your content interesting and valuable and watch your community grow!

Step 1: Make your Facebook page stand out
Step 2: Strategy for growing fan base
Step 3: Post regular content
Step 4: Encourage feedback from customers



Step 1: Make your Facebook page stand out
  • Create a branded landing page that reflects your company's website, print material and visual branding

Step 2: Strategy for growing fan base
  • Run a monthly prize draw with all new "like" entered automatically
  • All existing fans who 'share' the page are also entered automatically
  • Web Genius handles the set up of this process

Step 3: Post regular content
  • Ensure to upload at least three new posts a month, minimum.
  • Encourage input from your fans.

Step 4: Encourage feedback from your customers
  • Include an online customer feedback form
  • Email the results of these forms to the business owner
  • All positive reviews are encouraged to be 'shared'





"Facebook is now an extremely important channel for Shoe Clinic.  It allows us to interact with our customers on a very personal level."
Hamish French
Shoe Clinic Director

"I'm not a great Facebooker personally but is working really well for the business - helping to spread the word about what we do in the community."
Glenn Clover
Action Property Services
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Freephone NZ wide: 0800 256 506
Phone: (04) 299 2285
Fax: (04) 299 3441
Email: info@webgenius.co.nz