Raise a Support Request

Welcome to our support request form - please detail your change or issue in the form below and we will be in touch.

Do you have a Web Genius hosted website? Don’t forget to take advantage of your FREE 60 minutes of support per month*!
Note that support requests will be charged at $125 + GST per hour unless covered by free monthly support minutes.
Our support team is available Monday - Fri 9am till 5pm to assist with support requests, which are processed in the order that they are received, unless marked “urgent”.
*Web Genius hosted websites - please note that 60 minutes of free support each month does not accrue.
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