The Google Dominator website
Trade Services
Our designs for Trades Services ensure visitors can easily find essential information about services offered, contact details, and project portfolios. We will highlight what is special about your business and help customers see exactly why they should work with you.
Professional Services
We create clean, authoritative site designs that convey trustworthiness. Clear presentation of expertise, easy access to contact information, and a visually polished look contribute to a compelling website for professional services.
Health, Beauty & Education
We aim for layouts that reflect the ambience of the services offered, while ensuring easy navigation to key information such as services, pricing, and appointment scheduling. Incorporating high-quality imagery and client testimonials can enhance trust and showcase expertise.
Hospitality & Tourism
Our websites for hospitality and tourism businesses focus on being user-friendly while really showcasing unique offerings and ethos of the company. We create clear navigation for menus, booking options, and incorporate high quality visuals of the services to attract customers.
Retail
We prioritise intuitive navigation that allows customers to easily browse products, find information, and proceed to make a purchase or contact. Visually appealing product displays, high-quality images, and a responsive design add to user experience and likelihood of conversion.
Dominator Starters
Our Google Dominator Starter package is a great option for businesses who want a cost effective way to improve their online presence.
Firestarter
ECWID
Our websites effortlessly integrate with the ECWID ecommerce platform, providing a seamless and efficient experience for online businesses. The compatibility ensures smooth navigation, secure transactions, and a user-friendly interface, enhancing the overall performance of your e-commerce store.
3rd Party Booking & Appointment Systems
Our Adviser Ltd (Financial adviser)
- Appointment Booking
- Client access to past and upcoming bookings
- Loyalties & concessions
- Sell vouchers online
Salute (Hair & Day Spa)
Waters Day Spa (Day Spa)
- Suitable for any kind of mechanicaal service centre
- Booking Diary
- Online bookings
- Invoicing / quoting
- Job Management
Collins Automotive (Auto technicians)
- Bookings
- Check ins
- Invoicing
- Loyalty rewards
Ocean Serenity Apartments
Elliott's Motor Lodge
- Bookings
- Check ins
- Invoicing
- Loyalty rewards
Paekakariki Holiday Park
Pure Beauty Therapy
3rd Party Chat Systems
Manage My Rental (Property Managers)
Certa Solutions (Print & Signage)
Tru-bilt (Industrial Safety Equipment)
Other 3rd Party Widgets
Paradise Landscapes (Garden landscaping)
Cedarlite (Timber Joinery)
Villa Renovations (Builder)
Google Display Ads
Egg & Spoon
Display with Video Ads
Kapiti Island Eco
Display with Video Ads
Video Ads
Pilgrim
Display Ads
ACE newsletters
Design Engineers
Revolve Styling
My Audio
Blogs
Google My Business Posts
Google Display Ads
General info on Images for websites
1st rule of thumb - image file size: it is really important (for page load speed time) that images be compressed so that the file size is not more than 250kb.
If a customer has CMS access then this fact may need to be emphasised as the tendency is for them to load huge high-resolution images without resizing or compression.
Image sizes (general)
Homepage gallery images are usually 2000px wide and 500-600px high. This will depend a little on what the customer would like (we do have some clients who wish the homepage gallery to be very tall (see www.savannahconstruction.co.nz )
MCP Section (below Homepage gallery) this can be any size, and will depend on what the client's text requirements are but often not included in this section, or added as a full-width background image (see Savannah Construction).
SCP Section (the [usually] 3 'Service' areas listed on the Homepage) these images are usually 350px wide - 400px wide and around 300px high - they all need to be the same dimensions.
ASAP banners - same dimensions (usually) as the Homepage Gallery - 2000px wide by 500px high.
Image Galleries can have images of any size, however we recommend to clients that the images are all the same size and orientation (i.e. they are all landscape, or they are all portrait) to keep the gallery neat and uniform. If it is necessary that there is a mixture of portrait and landscape, we may recommend a certain type of image gallery type to best display the images, or we will process the images so that the best outcome is achieved for the gallery display.
Image processing time
This is our standard response to clients if they ask how long it will take to process images for their website:
" As a general rule-of-thumb Web Genius is able to load 3-4 images in a 30 minutes content-edit time-frame. This is based on images which are of good resolution and size (dimensions), correct orientation, and do not require extensive cropping, compressing, enhancing for such things as lightening, darkening, sharpening. "
It will depend entirely on how many images the client has, and whether they are already in the correct dimensions and have been compressed. If they have 20 images for a new image gallery and they are already processed (correct dimensions, correct file-size etc), then we can probably do this within 30 minutes.
Web Genius Support
Customers are encouraged to email any and all enquiries through to: support@webgenius.co.nz. This ensures that all customer enquiries are automatically added into our customer request ticketing system; Zendesk. This is true for Finance/Billing enquiries, Product/Contract enquiries, SEO and Search and Google/Facebook Ads enquiries, as well as website edits or help enquiries.
This also ensures that there is an audit trail saved of each enquiry should it need to be referred to for any reason.
This does not mean the customer cannot email the Sales Advisor directly, however it does negate any delays in responding or double-handling.
Once received into the Zendesk system, the requests are assigned to the appropriate team and that team's SLA (acknowledgement of request receipt and their current timeframes for action) is emailed to the customer.
Support standard SLA for website edits
All requests for website content edits will receive the following automated response:"Hi there
Thanks for contacting Web Genius, your email has been allocated to our Support team for action. A member of the Support team will be in touch in due course to update you on your request.
Please Note: During the current COVID-19 Levels of lockdown and/or Traffic Light restrictions, we may be experiencing higher than usual demand. We will endeavour to work on all COVID-19 related requests with urgency, and will action your request as soon as we are able.
Please see the below for response times on requests.
Our standard response times are as follows:
Depending on the amount of requests we are dealing with it may take up to 3-4 working days for standard support requests.
Is this request urgent?
If you would like your website edited urgently, please reply to this message with "Urgent" at the beginning of the subject line.
We aim to complete urgent requests within one business day when possible. All urgent requests incur a minimum charge of $95+GST, and will be completed outside of our standard support queue.
Standard support requests will be completed automatically if under two hours work unless you've requested an estimate. An estimated cost and timeframe is provided for larger jobs. Following any free Support minutes with your website package, standard charges apply. Free Support minutes do not accrue, if not utilised in the calendar month they will expire.
Standard Support hours are Monday to Friday 9am - 4pm.
Have a great day!"
